# Muse Voice & Calling — First-Call Checklist

Companion to Chad Sheppard's video: https://youtu.be/JMH1WvPVddM
Guide: https://chadesheppard.com/muse-voice-and-calling

## Before you call
- [ ] Check Muse Voice and Calling separately on your own account.
- [ ] If calling is missing, ask to submit an access request. No guaranteed activation time.
- [ ] Choose one low-stakes question for a business during opening hours.
- [ ] Confirm the exact branch, city, and public phone number.
- [ ] Specify the questions and the first name Muse may use.
- [ ] Share sensitive details only through the service's private channel.
- [ ] Require a truthful AI introduction and appropriate transcription disclosure/consent.
- [ ] Approve the exact call before dialing. No purchases, bookings, charges, or changes.

## After the call
- [ ] Did it connect to a person, an automated menu, or nobody?
- [ ] What did the person actually answer or agree to do?
- [ ] Read the transcript if available and note unresolved questions.
- [ ] Separate a business agreeing to help from the task being physically completed.
- [ ] If the person declines, stop. No automatic repeated calls.
- [ ] If a limit is reported, check your account's message; wait or call yourself.

## What Chad's recording establishes
The hotel accepted a request for sheets, a blanket, and pillows after Muse navigated its menu and confirmed the location. Actual delivery is not verified by the transcript.
The restaurant call never connected (0 seconds). Nearby auto-parts stores appeared closed; a connected call is not shown. The travel-center call ended after 22 seconds with no answers. A retry hit the account's daily limit, with a reported 24-hour wait—not a universal published call quota.
Chad was not paying for Muse at recording time. That does not guarantee calling on every free account. Referral tokens do not establish feature access.

## Starter prompt (adapted, not a verbatim quote)
Call [business, exact branch and city] to ask [one question]. First confirm the public phone number and listed opening hours with me. Ask for my approval before dialing. Identify yourself truthfully as an AI assistant calling on behalf of [first name], and disclose transcription as required. Share only approved details. Do not order, book, pay, or make changes. If the person declines, stop and do not retry automatically. Return the answers, unresolved questions, and transcript if available.

For urgent needs, sensitive tasks, or repeated failures, make the call yourself. This checklist is not legal advice; follow applicable privacy, transcription, and consent requirements.